Tikit Connect combines firm wide business development and contact management functionality with low cost of ownership and ease of implementation. The application sits in Microsoft Outlook so the interface will be familiar, meaning that the need for training is limited and user acceptance a given.
- Single point of data entry. Bi-directional synchronisation with any SQL based practice management system (PMS), or other data source provides your firm with a single point of data entry. This means better data.
- Targeting. Easily pull a list of contacts, based on your own search criteria. Just drag and drop fields in to a report which can be exported to Excel. Better targeting means better business development results.
- Event management. Use Tikit Connect’s inbuilt event management capability to track participants and their event preferences. You will also have the ability to look at the success of your events throughout the year and provide considered ROI metrics.
- Analysis. The system keeps track of who you’ve communicated with, which mailings they’ve received and how they’ve responded to each one. It records message clicks, opens, categories, exclusions, bounce-backs, failures, social media preferences… This keeps you one step ahead of the business development curve.